All Kurt Geiger Australia orders are delivered by Australia Post and can take place any time between 7:00am and 10:00pm.
Once your order has been dispatched, you'll receive an email containing your Australia Post tracking number.
We recommend downloading the Australia Post app and creating a free MyPost account, which allows you to track and manage your delivery preferences.
If You're Not Home
If no one is available to receive your parcel, Australia Post may:
- Leave your parcel in a safe place, if suitable and authorised
- Deliver the parcel to a nearby Post Office, Parcel Locker or collection point for collection
- Leave a notification card with collection instructions
- Attempt re-delivery where applicable
The delivery outcome will depend on the service used, your MyPost preferences, and whether a safe location is available at your address.
For the best delivery experience, we recommend downloading the Australia Post app and creating a free MyPost account. MyPost allows you to track, manage and customise your deliveries from one secure place.
With MyPost, you can:
- Track all your parcels in one place
- Receive delivery updates via the Australia Post app, SMS or email
- Redirect eligible parcels to a more convenient address or collection point
- Choose a safe place for delivery where available
- Access free Australia Post collection points and parcel lockers
- Receive photo confirmation when your parcel has been delivered
- Manage your delivery preferences for future orders
Once your order has been dispatched, you'll receive your Australia Post tracking details so you can follow your parcel's journey and make any eligible delivery changes directly through MyPost.
For more information about MyPost, please visit the Australia Post website or download the Australia Post app from your device's app store.