This Privacy Policy explains how Kurt Geiger collects, uses, stores and protects your personal information when you visit our website, place an order, create an account, contact our Customer Care team, or otherwise interact with us.
We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable Australian privacy laws.
The key things to know are:
- We only collect information that is necessary to provide our products and services to you.
- We take appropriate steps to keep your personal information secure.
- We do not sell your personal information to third parties.
- We may share your information with trusted service providers who help us operate our business, such as payment providers, delivery partners and technology providers.
- You can unsubscribe from marketing communications at any time.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details below.
Contact Us
Kurt Geiger
24 Britton Street
London EC1M 5UA
United Kingdom
Email: help@kurtgeiger.au
1. Personal Information We Collect
- Contact details (name, email, phone number, billing and delivery address)
- Account information
- Order and transaction details
- Customer service communications
- Marketing preferences
- Device, browser and website usage information
- Location information (where permitted)
2. How We Use Your Information
- Process and deliver orders
- Manage returns and refunds
- Provide customer support
- Create and manage accounts
- Send service communications
- Send marketing communications where permitted
- Prevent fraud and protect our business
- Improve our website, products and services
- Comply with legal obligations
3. Marketing Communications
4. Sharing Your Information
- Payment service providers.
- Delivery and logistics partners.
- Customer service and communications providers.
- Marketing and analytics providers.
- Technology and website hosting providers.
- Fraud prevention and security partners.
5. International Transfers
Your personal information may be processed or stored outside Australia, including in the United Kingdom, European Union, United States and other countries where our service providers operate. Where personal information is transferred overseas, we take reasonable steps to ensure it is protected and handled in accordance with applicable privacy laws.