How Do I Track My Online Order?

You can easily track your order by logging into your Carvela account using the link below:

Track order

Simply enter the email address used when placing your order, or sign in using your Shop account to view:

  • Your order status
  • Tracking information
  • Delivery updates
  • Order history

Please note that it can take up to 3 business days for our warehouse team to process and dispatch your order. Once your order has been shipped, your tracking details will become available and you'll receive a confirmation email.

If you're having trouble accessing your order information or need further assistance, please contact our Customer Care team and we'll be happy to help.