At the moment, we’re unable to offer exchanges for online orders, so if you need a different size or colour, just return your item and place a new order.
Important: Promotional discounts applied to the original purchase won’t carry over to new orders or exchanges.
Purchased via a David Jones Store?
If you purchased your item from a Kurt Geiger concession within David Jones please return it to the store with proof of purchase. Each store follows its own returns policy, and the team will be happy to assist with any returns and refunds queries.
For purchases made through third-party retailers, we recommend contacting the relevant store or retailer directly for refund/returns assistance.
If you need any further help, please don't hesitate to contact our Customer Care team.